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When you offshore a technical team, what happens to your service levels?

When you know that offshoring is a serious option for your IT organisation, but you don't have the in-house expertise, SafeShore provides the solution. From building an assessment profile, to sourcing, interviewing and recruiting the right people in a remote location, and managing the transition to get your new staff onboard, AWI have the knowledge and experience you need.

AWI successfully managed the integration of a team of 10 Belfast based SA's, on time with improved service levels. (See Case Study 2)

Service Levels Graph

A recent survey of over 5,000 companies in the US and Europe indicates that the average cost benefit of offshoring is estimated at 30%. Overall, 52% reported that their attempt had failed and a third of them had, in fact, incurred increased costs.