As the state of the UK economy improves, many organisations will begin to look to their IT in the quest for a competitive edge. Over the past decade, and prior to the global recession, the investment banking sector looked to “more, faster, better” IT as a way to gain an advantage over the competition. Not any more. We look at how the playing field has changed for large organisations and some of the technologies being used to make the most of what you’ve got. (more…)
Posts Tagged ‘strategy’
Jan
08
2010
Business continuity: 7 tips to plan for disaster recovery
by Amanda Dahl, Director at AWIC
Quite often, business continuity planning is thought to be the domain of very large enterprises, like large financial institutions, who need to continue trading even in the event of major global disaster. But as we mentioned in our article on the impact of snow-related transport issues on businesses, “Small companies, especially ones without dedicated IT staff are the most vulnerable to loss of productivity due to weather-related staff shortages. According to the Federation of Small Businesses, this could translate to an estimated 1.2 billion pounds lost in a day because of the disruption, with one-fifth of the UK workforce unable to make it into work.”
Dec
03
2009
Introducing the IT Infrastructure Review from AWIC Technical Advisory
AWIC Technical Advisory is pleased to announce our latest service offering.
from AWIC Technical Advisory
Dec
02
2009
Recruiters: keep your valuable data safe
A quality recruiting database
For resourcing companies, a quality database can be the key to helping business really grow, even in these tough economic times. It can mean the edge over the competition, and just one day without that data could mean significant losses for many companies.
Oct
21
2009
Remote technical support teams: the importance of robust working practices
by Ivan Zidek, Director at AWIC
In the second of a series of articles, we look at ways to make a remote support teams work for you. See the first in our series here.
Ongoing actions, to ensure your new team continues to perform
Several factors will ensure the remote team you have in place can continue to perform well, even after the honeymoon period is over, and the staff they replace have left the organisation.
Oct
05
2009
The PPT Rule for Follow-the-Sun Support
by Amanda Dahl, Director at AWIC
Many enterprise infrastructure groups consider follow-the-sun support to be the holy grail of the IT operations service. The aim is to provide customers with a seamless, and truly global, support service. Simply dial a single number or create a single support ticket, and the request will be handled in a timely manner, no matter where in the world the user is located.
But how is this implemented when you currently have silo’d regional support teams?
Aug
14
2009
Remote technical support teams: The right recruitment process
by Ivan Zidek, Director at AWIC
In the first of a series on remote teams, we take a look at some best practices for recruiting remotely and what to consider when building a remote technology team.
The scenario
Take one London-based investment banking technology organisation, the need for more system administrators to support three thousand high-end servers, budgets being slashed faster than tuna in a sushi shop and what do you get? The move to a new breed of remote system administrator.
Aug
12
2009
Virtualisation: things to consider over a cappuccino
As more and more companies journey down the path to virtualisation, AWI takes a look at some of the best practices that could make the difference between a successful implementation and a more chaotic rollout.
