AWIC is pleased to announce the launch of our new product, AWIC Desktop.
It’s a subscription-based IT service that brings the following benefits to companies:
- Reduce costly on-site computer hardware
- Lower your electricity bill
- Plan your annual IT budget
- Protect your data from fire, flood or theft
- Simplify your IT
- Work from anywhere
by Amanda Dahl, Director at AWIC
Many enterprise infrastructure groups consider follow-the-sun support to be the holy grail of the IT operations service. The aim is to provide customers with a seamless, and truly global, support service. Simply dial a single number or create a single support ticket, and the request will be handled in a timely manner, no matter where in the world the user is located.
But how is this implemented when you currently have silo’d regional support teams?
Perhaps you have exceeded the amount of available space in your existing on-site data center. Maybe you’re looking for a secure, off-site disaster recovery solution. It could be that your company only has a small server estate which doesn’t justify the operational costs and headaches of maintaining an on-site data center. (more…)
