It happens more than you’d think.
Picture this: you’re about to login to your company’s online banking software to make sure those cheques got paid in, and the page won’t load. A few clicks, and then a reboot of your computer….and before long, you’re on the phone to your ISP. Ten days – and several heated phone calls – later, the ISP finally admits that one of their engineers clipped a cable up near the Tesco Express and they’re ever so sorry that you’ve been without internet service all this time.
It may sound far-fetched, but that’s a true story. What would you do if your business was without the internet for 10 days? How could you cope?
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Tags: business continuity, disaster recovery, innovation
Posted in Film/TV, Media, Financial Services, Hospitality, IT Strategy, KeyControl, LevelBase, Oil and gas, Pharmaceutical and biotech, SMB | No Comments »
by Amanda Dahl, Director at AWIC
Many companies already have some form of change management in place, but how stringent is yours?
Organisations often put change management to one side, citing the need for flexibility and rapid releases. While it’s true that change management can slow down the rate of change, this is often of benefit to the business in the long run. Think about the business impact of pushing through an unstructured change which causes an interruption to your service. Have you stopped to calculate the loss to the business of your last change-related outage? Even if it was only the loss of business opportunity, it can add up significantly.
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Tags: best practice, change control, service improvement
Posted in AWIC Services, Financial Services, KeyControl, LevelBase, Oil and gas, Pharmaceutical and biotech | No Comments »
